It’s almost that time of year again. Christmas is fast approaching, and it is soon time to get gifts for those who have deserved it. And maybe some that didn’t too for that matter. Either way, to ensure a happy holiday without any gift mishaps, we have put together this information in an attempt to assist you in your Christmas gift-getting efforts. 

Online Shopping with Nordic Outdoor

For those of you shopping online, we have some dates that you should be aware of when planning your holiday shopping with us.

Mid-day on December 21st is a big date to bear in mind, as it is the last day where we can guarantee that orders placed for next day delivery within the UK are delivered in time for Christmas. We will continue to ship orders throughout the rest of the day on the 21nd and then on December 22nd, attempting to get orders out in time for Christmas, but with the possibility of delays we cannot guarantee that orders placed after mid-day December 21st will make it to you in time before Christmas.

It is worth noting that we will do our best to get all orders placed during these last days out in time for Christmas, but priority will be placed on the orders where expedited shipping has been paid for. After the 22nd of December, we will revert back to our standard delivery time of 3-5 days for the rest of the holiday period.

We will continue to process orders on December 23rd, but with Christmas falling on a Sunday orders placed on this date will be delivered after Christmas.

For orders placed within Europe, the point beyond which we will not be able to guarantee delivery in time for Christmas is mid-day on December 16th. Any orders placed after this we will try to accommodate as best as we can, if you have any questions about this please get in touch with us and we can look into each individual case.

Some news this year is that we are offering you the chance to return any product bought as a Christmas Gift during the month of December for a full refund, as long as you have notified us by December 31st. To be entitled to a refund we ask that you have completed our returns form online, which can be found here, by the date above. We will then have to have your returned items physically with us by January 7th to be able to process your refund.

For those of you simply needing to exchange your order for another size or colour, you have until January 10th to notify us of what you would like to exchange your order for. Of course, as our stock tends to be limited after the holiday period these exchanges are subject to availability.

While we of course hope that the gifts you pick out with us will find a permanent home with their recipient, we understand that picking out the right size or colour, let alone model is not always the easiest thing.

For orders returned within 14 days of purchase, normal terms and conditions still applies.

Shopping In-Store with Nordic Outdoor

For those of you looking to visit our shops in person, please take notice of the opening hours listed below so that you don’t miss out on a Nordic Christmas!

Our shops will be open as follows during the holiday period 2016:

Date

Bruntsfield

Keswick

Granton

December 24 

09:00 – 17:30 

09:00 – 17:30

11:00-15:00

December 25

Closed        

Closed        

Closed        

December 26 

Closed        

10:30 – 17:30  

Closed

December 27

10:00 – 18:30    

10:30 – 16:30

09:30 – 17:30

December 28

10:00 – 18:30 

09:00 – 17:30

09:30 - 17:30

December 29

10:00 – 19:30 

09:00 – 17:30

09:30 – 17:30

December 30

10:00 – 18:30 

09:00 – 17:30

09:30 – 17:30

December 31

09:00 – 17:30 

09:00 – 17:30

11:00 – 15:00

January 1 

Closed 

10:30 – 16:30 

Closed

January 2 

10:00 – 18:30 

09:00 – 17:30

Closed

January 3

10:00 – 18:30

09:00 – 17:30

09:30 – 17:30

January 4   

10:00 – 18:30

09:00 – 17:30

09:30 – 17:30

 

Nordic Outdoor Online Shopping Dates for the Holiday Season 2016

December 16                     Last day of guaranteed delivery in time for Christmas for orders placed within Europe

December 21                     Last day of guaranteed delivery in time for Christmas for orders placed within UK

December 22                    Last day of possible delivery in time for Christmas for orders placed within UK

December 31st                  Last day for returns notification for Christmas Gifts ordered during the month of December.

                                             Terms and conditions apply.

January 10th                     Last day for exchange notification of orders placed during the month of December.

                                             Terms and conditions apply.