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It’s that time of year again where Santa is putting down his Firesteel and packing up his Tentipi for the long trip from the North Pole. The elves have their whittling knives out and are ready to get cracking on creating the perfect Christmas. To ensure you have all your Christmas shopping wrapped up in plenty of time we’ve put together our annual Nordic Outdoor Christmas guide. Below you will get all the key information on final delivery dates, extended Christmas returns and our store opening hours over the festive period!
Christmas Delivery Dates
The last minute shoppers out there will be wanting to know the final delivery dates for Christmas so get these in the diary! The final date we can confirm UK Mainland orders will arrive in time for Christmas is Midday on the 22nd December, for the Highland and Islands and Northern Ireland this is slightly earlier on the 19th December. We will continue to process orders until our final DPD collection on the 23rd December however please note we cannot guarantee pre-Christmas delivery on any orders after the above cut off. After the 22nd December we will revert back to our standard delivery time of 3-5 working days over the rest of the Christmas period.
For orders placed within Europe, the point beyond which we will not be able to guarantee delivery in time for Christmas is mid-day on December 15th. Any orders placed after this we will try to accommodate as best as we can, if you have any questions about this please get in touch with us and we can look into each individual case.
We are offering you the chance to return any product bought online as a Christmas Gift during the month of December for a full refund, as long as you have notified us by December 31st. To be entitled to a refund we ask that you have completed our returns form online, which can be found here, by the date above. We will then have to have your returned items physically with us by January 14th to be able to process your refund. Unfortunately we are not able to offer cash refunds for items bought in-store. You still may be entitled to store credit or an exchange.
For those of you needing to exchange your order for another size or colour, you have until December 31st to notify us of what you would like to exchange your order for. We will then have to have the items you wish to exchange physically with us by January 14th. For the exchange to take place, you will need to fill in our returns form with a note stating your intent to exchange the item for another colour/size. Of course, as our stock tends to be limited after the holiday period these exchanges are subject to availability.
While we of course hope that the gifts you pick out with us will find a permanent home with their recipient, we understand that picking out the right size or colour, let alone model is not always the easiest thing.
For orders returned within 14 days of purchase, normal terms and conditions still applies.
Store Opening Hours
To give you the best chance to find the perfect Christmas gift this year we have some extended opening hours over the festive period.
Our Edinburgh Frederick Street store will be open late all through December with opening hours extended to 7.30 throughout the week, 7pm on Saturday’s and 6pm on Sundays.
All of our stores will be open until 5pm on Christmas Eve and our Richmond, Frederick Street and Keswick stores will be open from 11am on Boxing Day in case your stocking didn’t contain that perfect present!
If you’re wanting to see in the New Year by planning for a New adventure then head to either Nordic Outdoor Richmond or Nordic Outdoor Keswick who will be open from 10am – 4.30pm on the 1st January. All stores will revert back to regular opening hours from the 2nd January.
Christmas Gift Guide
If you're still struggling to find the perfect gift for your loved one then never fear, Nordic Outdoor have a range of gifts to help make your Christmas shopping a breeze. You can find the best Christmas gifts from brands including Fjallraven, Aclima, Didriksons and Tentipi and complete your Christmas shopping in just a few clicks!
Should you have any questions about your Christmas shopping with Nordic Outdoor then don't hesitate to get in touch with the team and we can help answer any questions. You can reach our Head Office on 0131 552 3000 or email email@example.com.