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Just like death, taxes and the rising of the Sun - Christmas has inevitably come back around and caught everyone off guard. Luckily for you Nordic Outdoor are here to help you wrap up all your Christmas shopping in style and with more brands, categories and products than ever before there is something perfect for every Outdoor lover in your life. For the first time we have five stores across the UK open for Christmas 2021 along with a website working 24/7 to help make sure there are no names left on your list come the 25th December.
To help make sure you're not caught out this year and can tuck into the advent calendar guilt free we've pulled together a short guide detailing how Christmas shopping looks this year with Nordic Outdoor. Below you will find all the information you need on deliveries, returns, store opening hours, and vitaly, what to get everyone on your list!
If you still need help then don't fear, you can contact us via the contact us form on the website or alternatively give us a call on 0131 552 3000 and we'll be happy to assist.
Christmas Delivery Dates
The last minute shoppers out there will be wanting to know the final delivery dates for Christmas so get these in the diary! The final date for Christmas delivery is 10am on the 23nd December, for the Highland and Islands and Northern Ireland this is slightly earlier on the 21st December. We will continue to process orders until our final DPD collection on the 23rd December however please note we cannot guarantee pre-Christmas delivery on any orders after the above cut off.
As this is our first post-brexit Christmas please be aware that when ordering from the EU you may be liable for duty and customs charges when your order lands in your country. Unfortunately this is outwith our control however it is worth remembering that these customs clearances may cause unforseen delays in sending orders overseas. We would suggest our International customers aim to get all Christmas orders in as early as possible to avoid dissapointment.
We are offering you the chance to return any product bought online as a Christmas Gift from November 15th for a full refund, as long as you have notified us by January 3rd 2022. To be entitled to a refund we ask that you have completed our returns form online, which can be found here, by the date above. We will then have to have your returned items physically with us by January 17th to be able to process your refund. Unfortunately we are not able to offer cash refunds for items bought in-store. You still may be entitled to store credit or an exchange.
For those of you needing to exchange your order for another size or colour, you have until January 3rd to notify us of what you would like to exchange your order for. We will then have to have the items you wish to exchange physically with us by January 17th. For the exchange to take place, you will need to fill in our returns form with a note stating your intent to exchange the item for another colour/size. Of course, as our stock tends to be limited after the holiday period these exchanges are subject to availability.
While we of course hope that the gifts you pick out with us will find a permanent home with their recipient, we understand that picking out the right size or colour, let alone model is not always the easiest thing.
For orders returned within 14 days of purchase, normal terms and conditions still applies.
For any item purchased instore at Nordic Outdoor from November 15th we are happy to provide an exchange or store credit on any item deemed unsuitable and returned with proof of purchase before January 4th in resaleable condition.
Please note that Nordic Outdoor will only offer refunds instore if products are deemed as faulty by the manufacturer.
This policy is offered in addition to your legal rights.
Store Opening Hours
If you're still struggling to find the perfect gift for your loved one then never fear, Nordic Outdoor have a range of gifts to help make your Christmas shopping a breeze. You can find the best Christmas gifts from brands including Fjallraven, Aclima, Didriksons and Tentipi and complete your Christmas shopping in just a few clicks!
Should you have any questions about your Christmas shopping with Nordic Outdoor then don't hesitate to get in touch with the team and we can help answer any questions. You can reach our Head Office on 0131 552 3000 or email [email protected]