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Environmentally Friendly  Style | Function | Sustainability

Rated 4.8/5 on Feefo  Feefo Rated

Returns

We are offering you the chance to return any product bought online as a Christmas Gift during the month of December for a full refund, as long as you have notified us by December 31st. To be entitled to a refund we ask that you have completed our returns form online, which can be found here, by the date above. We will then have to have your returned items physically with us by January 14th to be able to process your refund. Unfortunately we are not able to offer cash refunds for items bought in-store. You still may be entitled to store credit or an exchange.

We hope that you love your new purchase from Nordic Outdoor but if for any reason you are unhappy with your order then please don't hesitate to get in touch with us. Here at Nordic Outdoor we will always try to source you an alternative option if you find your purchase isn't suitable for your adventures in the great outdoors. 

Within 14 days of receiving your order you must notify us of any items that you would like to return, you then have 14 days in which to return the items to us. To notify us of your intention to return an order then simply complete the below returns form and someone from our customer services team will be in contact within One working day. For more information on our returns policy please review our Terms and Conditions.

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Should you require any help in completing the above returns form or you would like any further information please do not hesitate to contact us via email at info@nordicoutdoor.co.uk or via phone on 0131 552 3000.